Privacy Policy

1. INTRODUCTION

RG Media (and its affiliates and group companies including but not limited to Altcoin Desk) is committed to protecting your personal data and complying with applicable data protection laws. This policy clarifies the data processing activities undertaken by us when you visit or access our website (“Platform”), sign up for our newsletter that is operated by us, use our service, and contact us by email and phone.

This Privacy Policy (“Policy”) forms a legally binding agreement between you, the user of our online platforms and services, and us. By using the platforms, using our services, subscribing to our newsletter and contacting us, you expressly and voluntarily consent to our collection, use, processing, storage, transfer, and disclosure of your Personal Data as outlined in this Policy and for purposes described herein.      

In this Privacy Policy, “personal data” (Personal Data) shall refer to any information or set of information from which we can directly or indirectly identify you, such as your name, surname, email address, telephone number, etc. For this Privacy Policy, “You” shall refer to a user of the Platform and its Service, a subscriber to our newsletter or an individual who communicates with us. 

You may be asked to confirm your agreement to this Policy by checking a box that states: “I agree with the Terms & Conditions”. If you do not agree with this policy, please do not continue to access or use our platforms, services, our newsletter, or our contact form. This Policy should be read in conjunction with our Terms and Conditions (“Terms”).

RG Media complies with applicable data protection and privacy requirements under multiple international jurisdictions. In the United Arab Emirates, RG Media adheres to the provisions of Federal Decree-Law No. 45 of 2021 Regarding the Protection of Personal Data (PDPL). Within the European Union, RG Media complies with the General Data Protection Regulation (EU) 2016/679 (GDPR). In the United States, RG Media observes the California Consumer Privacy Act of 2018 (CCPA) and the Children’s Online Privacy Protection Act (COPPA). In Brazil, RG Media complies with the General Data Protection Law (Lei Geral de Proteção de Dados – LGPD).  

2. WHO CAN USE THE PLATFORM?

The Platform is intended for a general audience and are not directed at individuals under the age of 18. We neither target nor knowingly collect personal information from anyone under the age of 18. This is reinforced through a “Users must be 13+” clause in our Terms of Service, along with a dedicated email address for parental contact regarding data removal.

3. WHAT DATA DO WE COLLECT?

We process personal data for specific and legitimate purposes in accordance with applicable law and the terms of this Privacy Policy. This includes the collection and use of: Internet Protocol (IP) addresses and device identifiers for security monitoring and fraud prevention; browser type, operating system, and language settings for troubleshooting, system optimisation, and compatibility purposes; usage data, such as clickstream information, for analytics and to enhance user experience; general geographic information to meet legal and regulatory obligations and to facilitate regional content delivery; essential cookies for session management and core site functionality; and analytics or marketing cookies to measure advertising performance and to obtain insights into website traffic and user engagement.

In cases where data processing is based on legal obligations, legitimate interest, or contractual necessity, you may not have the right to withdraw consent.

We do not sell or trade your Personal Data. We do not share your data with third parties except when legally obligated or when necessary for the operation of the Services (e.g., trusted cloud service providers under data processing agreements).

While we do not collect sensitive data or personal identifiers, we do seek user consent via our cookie banner for the use of cookies that require it, particularly analytics and marketing cookies, in accordance with applicable data protection laws in the UAE, EU, the US and Brazil. Essential and operational cookies are used under the basis of legitimate interest or contractual necessity. 

These data points are limited to what is necessary to maintain and improve our website while minimising exposure to privacy risks. An internal audit of all scripts, plugins, and integrations is ongoing to ensure alignment with this non-PII policy. In cases where data processing is based on legal obligations, legitimate interest, or contractual necessity, you may not have the right to withdraw consent. We do not sell or trade your Personal Data. We do not share your data with third parties except when legally obligated or when necessary for the operation of the Services (e.g., trusted cloud service providers under data processing agreements).

4. HOW DO WE STORE AND COLLECT YOUR DATA?

We collect your data in the following ways: Directly from you: when you submit forms, sign up for newsletters, or contact us; automatically: through cookies, server logs, and analytics tools when you browse the Platform. For more information on cookies, refer to our Cookies Policy. We shall not be held responsible for the authenticity of the data that you provide us or by any other person acting on your behalf. 

We use your information to notify you about promotions, surveys, and services that may be relevant to your interests. Your data also helps us deliver and manage the services offered through our online platforms, fulfil our contractual obligations under any agreements with you, and enhance the overall security and stability of our systems. Additionally, we use your information to personalise content and tailor the services to match your preferences and interactions better.

Your Personal Data is stored on secure, encrypted cloud servers hosted in data centres compliant with PDPL, GDPR, and equivalent standards. We implement a range of technical and organisational measures, including AES-256 encryption at rest; TLS encryption in transit; Access controls and regular security audits; and Periodic data protection impact assessments.

5. HOW DO WE USE THE DATA WE COLLECT?

We use the personal data we collect from or about you to personalize, optimize, and continuously improve your experience on our Platform. This includes, but is not limited to, providing and managing our services, processing and fulfilling transactions, delivering newsletters, updates, and other communications you have subscribed to, tailoring content and recommendations to your interests, enabling participation in blockchain-related forums, discussions, and publishing activities, and enhancing the security, integrity, and performance of our Platform.

In the context of our operations as a blockchain and cryptocurrency publishing house, we may also use your data to provide access to blockchain-based publications, research materials, and market insights; facilitate participation in events, webinars, and community activities related to digital assets; verify identity where required for regulatory or anti-money laundering (AML) compliance; and analyze usage patterns to improve content relevance, advertising effectiveness, and audience engagement.

We may also process your data to detect, prevent, and address fraudulent or unlawful activity, to enforce our terms and conditions, and to comply with applicable laws and regulatory obligations, including those related to financial transactions and cryptocurrency operations.

In certain cases, we may aggregate or anonymize data so that it can no longer reasonably be used to identify you. Such aggregated or anonymized data may be used for statistical analysis, research, product development, and market insights, without further notice to you. For information about how to manage your data, the rights available to you, and the choices you can exercise, please refer to Section 8 of this Policy.

6. DATA RETENTION

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as otherwise required by applicable laws, regulations, contractual obligations, or legitimate business needs. Published or publicly available content may be retained indefinitely. Cookies and usage data are retained in accordance with our Cookie Policy. Contact form submissions are retained indefinitely unless a verified request for deletion is received. Job applications and curriculum vitae (CVs) are retained indefinitely unless and until our retention policy is updated. We may also retain certain information beyond the stated periods where necessary to comply with legal obligations, resolve disputes, enforce agreements, or protect our rights. While we implement commercially reasonable technical and organisational measures to safeguard personal data, you acknowledge and accept that no method of transmission over the internet or method of electronic storage is entirely secure, and that some residual risk may remain.

7. INTERNATIONAL DATA TRANSFERS

Your Personal Data may be transferred to and processed in countries outside your jurisdiction, including the UAE, US, EU, and Brazil. We ensure such transfers comply with PDPL and other applicable laws via: Standard contractual clauses; adequacy decisions (where applicable); and binding corporate rules or equivalent safeguards

Your Personal Data may be transferred to and / or processed in countries outside your home jurisdiction, including the US, EU, UAE and Brazil (“Alternate Countries”), which will happen through us. We carry out such transfers only when lawful and necessary to fulfil our contractual obligations or comply with statutory requirements. By agreeing with this policy, you acknowledge and consent to the possibility of such international data transfers. 

Whenever your Personal Data is transferred from your home country to an Alternate Country, we ensure compliance with applicable data protection laws, including but not limited to UAE PDPL and GDPR. This includes having a valid legal basis for the transfer and implementing appropriate safeguards to protect your Personal Data. We take steps to ensure that any recipient outside your jurisdiction maintains data protection standards comparable to those in your home country. 

Our legal basis for transferring Personal Data may include your explicit consent or other lawful mechanisms recognised under applicable regulations. Where appropriate, we rely on European Commission adequacy decisions or implement safeguards to ensure that your Personal Data is protected to the highest standards.    

8. YOUR DATA PROTECTION RIGHTS

Depending on your location and applicable data protection laws, you may have certain rights in relation to your personal data. These may include the right to access the data we hold about you; the right to request correction or rectification of inaccurate or incomplete data; the right to request the erasure of your data (“right to be forgotten”); the right to restrict the processing of your data; the right to object to the processing of your data, including for direct marketing purposes; the right to receive your data in a structured, commonly used, and machine-readable format and to transmit that data to another controller (“data portability”); the right to withdraw your consent to processing where processing is based on consent; and the right to lodge a complaint with the relevant data protection authority.

At present, users do not have automated means to access, rectify, or delete any data, as we do not maintain user accounts or collect personal identifiers. However, if you believe that any data collected through cookies or forms needs to be addressed, you may contact us at contact@altcoindesk.com and we will respond in accordance with UAE PDPL, GDPR, or applicable laws. We do not share, sell, or disclose your Personal Data to any third parties, affiliates, or group entities. No data is transferred for profiling, targeting, or cross-platform tracking.

You may exercise these rights at any time by contacting us using the contact details provided in Section 10 of this Policy. To protect your privacy and security, we may require you to verify your identity before acting on any request. Where applicable, you may also update certain personal information directly through your account settings on our Platform. We are committed to responding to all legitimate requests promptly and in accordance with applicable legal timeframes.

9. CHANGES TO THIS POLICY

We reserve the right to modify this Privacy Policy to reflect updates to our practices or changes in law. Changes will be communicated via our Platform and, where legally required, via email or other methods.

10. HOW TO CONTACT US

If you have questions or concerns regarding your data or this Privacy Policy, please contact:

Data Protection Officer

_________________________

Email: contact@altcoindesk.com

Website: https://altcoindesk.com

11. HOW TO CONTACT SUPERVISORY AUTHORITIES

If you are not satisfied with how we have handled your data, you have the right to contact your local data protection authority. In the UAE, you may contact the UAE Data Office. For EU, contact your national Data Protection Authority (DPA). For the US, refer to the Federal Trade Commission (FTC). For Brazil, contact the ANPD.